x8bd's Privacy Policy

1 Information You Provide Directly

During account registration, identity verification, and use of our services, you may provide the following information:

• Full name, date of birth, and national ID or passport details (for identity verification)
• Mobile number and email address (for communication and account security)
• Financial information — such as bKash, Nagad, or Rocket account numbers (for processing transactions)
• Any messages or attachments you provide when contacting customer support

2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device details (browser, operating system, screen resolution)
• Log files — session duration, pages visited, and click data
• Information from cookies and similar tracking technologies
• Referral source — which page you came from before arriving at our site

3 Information Received from Third Parties

To ensure secure services and prevent fraud, we may in some cases verify information from legitimate third-party sources, such as identity verification services or payment processors.

4 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. x8bd uses cookies for the following purposes:

• Essential Cookies: These cookies are essential for maintaining login sessions, storing security tokens, and running the platform's basic functions.
• Functional Cookies: Used to remember your language preferences, display settings, and personalized experience.
• Analytics Cookies: Collect anonymous statistics to monitor platform usage and improve services.

You can control cookies by changing your browser settings, though this may limit some services.

5 When Information Is Shared with Third Parties

x8bd does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the necessary information is shared to complete financial transactions via bKash, Nagad, and Rocket.
• Technology Partners: Technology service providers operating the platform may access limited information — they are required to comply with our privacy standards.
• Legal Obligations: Information may be disclosed to comply with court orders, legal investigations, or mandatory regulatory requirements.
• Fraud Prevention: Relevant authorities may be notified to protect against fraud, money laundering, or other illegal activity.

Before sharing information with third parties, we ensure that the relevant party maintains appropriate data protection measures.

8 Steps Taken in the Event of a Data Breach

If a data breach occurs, x8bd will immediately investigate and notify affected users as quickly as possible. We will take all necessary steps to limit the damage and prevent such incidents in the future.

9 How Long Information Is Kept

We do not retain information beyond the period necessary. The key principles for retention periods are:

• Account Information: Kept for as long as the account is active and, after closure, for the mandatory legally required period.
• Financial Transaction Records: Retained for the period required under applicable financial regulations.
• Communication Records: Customer support records are kept for as long as necessary to resolve issues effectively.
• Log Data: Retained for a defined period in accordance with cybersecurity requirements.

Once the defined period has passed, information is securely deleted or anonymized so that no individual can be identified from it.

10 Protection of Those Under 21

x8bd is for persons aged 21 and above only. We do not knowingly collect information from minors. Age is verified at account creation, and if a user is found to be genuinely under 21, their account will be closed and all associated information will be securely deleted.

If a parent or guardian suspects that their child has created an account on our platform, please notify our support team immediately.

11 How the Privacy Policy Is Updated

x8bd may update this privacy policy from time to time. The following process will be followed for any changes:

• The updated policy will be published on this page with the date of the change noted.
• For significant changes, registered users will be notified by email or via a notification on the platform.
• Continued use of the platform after an update will be considered acceptance of the new policy.
• If you object to any change, stop using the platform and contact us.

12 Relationship with Other Websites

Our platform may occasionally reference third-party services or content. x8bd is not responsible for the privacy policies of these third parties. We recommend that you read the privacy policy of any third-party site before visiting it.